Get in Touch With Us

Got a question about something you read on brianfagan.com, spotted an error, or want to suggest a sweepstakes casino for us to look at? This page explains how to reach our team and what kind of enquiries we can help with.

How to Reach the Team

Email is the best way to get in touch. We read every message that comes in and try to respond within a couple of working days. If your enquiry relates to a specific operator, page, or offer, mentioning it in your subject line helps us route it to the right person and reply faster.

We're an independent site covering the sweepstakes and social casino space in the US — we're not a casino operator, and we can't access, manage, or make changes to your account on any of the platforms we cover. For anything account-specific, such as identity verification, redemption status, or a locked balance, you'll need to contact that operator's own support team directly through the site or app you signed up with.

What We Can Help With

• Content questions — If something in our reviews or guides is unclear, or you'd like more detail on how a welcome offer, Gold Coins, or Sweepstakes Coins work, ask us.
• Corrections — Sweepstakes casino terms change often: eligible states shift, offers get refreshed, and redemption rules get updated. If you've noticed something on our site that looks out of date, we want to know so we can verify and fix it.
• Coverage suggestions — If there's a new sweepstakes casino you've come across that isn't on our list, or a topic you'd like us to cover in more depth, let us know what you have in mind.
• Feedback on our reviews — Whether you've had a good or a frustrating experience with an operator we cover, honest reader feedback helps keep our coverage grounded in reality rather than promotional copy.
• Partnership or business enquiries — If you represent a sweepstakes or social casino brand and want to introduce yourselves, tell us who you are and what you're proposing.

What We Can't Help With

A few things sit outside what a comparison site can reasonably do:

• We cannot verify your identity, process a redemption, or resolve a payment dispute — that has to go through the operator directly.
• We cannot confirm whether a particular sweepstakes casino is legal for you to use in your specific state. Availability varies by state and changes over time, and some jurisdictions restrict or prohibit this model entirely, so always check an operator's own terms and your local rules before signing up.
• We don't give legal, tax, or financial advice. If you have questions about whether a Sweepstakes Coins redemption is taxable, that's a matter for a qualified tax professional or official guidance, not for us.

A Note on How We Cover This Industry

Sweepstakes and social casinos operate under a promotional sweepstakes model rather than traditional real-money wagering, and our coverage — including our reviews of options like Crown Coins, Spinblitz, and Lone Star — reflects that distinction. We look at Gold Coins used for social play alongside Sweepstakes Coins that may be eligible for prize redemption, subject to each operator's own thresholds, verification requirements, and terms. If you'd like more background on the wider market before reaching out with a specific question, our page on Best Non GamStop Casinos 2026 covers a related corner of the online casino landscape.

Nothing on this site is intended to appeal to anyone under the legal age to participate, and our content is written for adults researching these platforms responsibly.

Before You Write In

A quick checklist that often speeds things up:

1. Check whether your question is about our content (we can help) or an operator account (contact that operator directly).
2. Include the name of the sweepstakes casino or the page you're referring to, if relevant.
3. Let us know what outcome you're hoping for — a correction, an answer, or just to share feedback.

We read messages in the order they arrive and reply from a real person on our team, not an automated system. Thanks for taking the time to reach out — we're glad to hear from readers who take an interest in getting this coverage right.